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MTR Trip Planner

01 . The Challenge

The MTR Trip Planner is likely a mobile or web application designed to help users plan their journeys on Hong Kong's MTR (Mass Transit Railway) system. It provides essential features to make commuting more convenient and efficient.

In a The MTR Trip Planner, here are some potential UX issues and corresponding solutions:

  1. Complex Interface
    Too many features might make it difficult for users to quickly find what they need.
  2. Limited Integration with Other Transport Modes
    Users who rely on other transportation (buses, ferries) may find the app less useful if it doesn't include those options in their trip plans.
  3. Accessibility Challenges
    Users with disabilities may struggle with app features if they are not designed with accessibility in mind.
  4. Overcomplicated Features
    Offering too many advanced features without clear explanations could confuse less tech-savvy users.

02 . The Solution

Simplify the complex interface by organizing features and prioritizing key functions. Integrate additional transport options like buses and ferries for seamless planning. Improve accessibility with screen readers and voice commands. Simplify advanced features using clear guidance and user-friendly modes.